As a business owner, you’ve probably followed bad advice from someone. You have come to know that although their intentions may have been good, their perspective of what your business needed was based upon their experience, knowledge, and profit motive. Their recommendations may benefit them far more than they benefit your business. The wisdom here: Don’t let it happen to your business.
The same is true when it comes to recommendations from IT staff members on your communications needs. To an IT company (especially when they will earn forever commissions), your office phone system is no more important than a workstation.
The fact is that the wrong advice costs businesses thousands of dollars each year. Often business telephone system vendors convince business owners to keep maintaining equipment beyond the equipment’s expected shelf life. They often offer or support legacy dial tone solutions with long-term conditions. Even worse is that they keep delaying the implementation of new technology, keeping business owners on a platform that has escalating repair costs.
Fact is, it is wrong on so many levels.
When your business telephone system is not operating or the carrier has a service outage every moment is lost revenue. Not to mention the administrative costs to pay someone to manage the repair process and interaction with vendors.
Older equipment often leads to a lack of operational efficiency and can fuel workplace dissatisfaction. Providing the best technological resources as they are needed is always a wise investment.
Poor purchasing decisions are often made when an urgent situation occurs. The business is often down when repair decisions are made. The solution is usually provided by the very individual that keeps the business trapped in a break-fix cycle caused by antiquated technology.
Your legacy phone service provider may not have the knowledge to upgrade your technology. He or she may not understand the technology that is available because their expertise is in a single line of products that are no longer manufactured. Your vendor may be motivated by the fact that they have to continue servicing old systems to maintain a paycheck, therefore upgrading the system to a more reliable platform would hurt their bottom line.
Solution: Get a full view of what is available in modern business telephone systems.
Broadband failover to cellular, automatic call forwarding, and redundant phone systems translate into a more reliable communication platform. Scheduling a time to talk to a communication consultant might be the best investment when it comes to your business. We’ll take the time to learn about what your business really needs and help you find a solution that maximizes the return on your investment.
Give us a call at 770-529-5678 and ask about our Phones-as-a-Service option. Like all phone systems, the cables and installation are an additional cost. The phones are warrantied and, should any issue arise, we can assist you in-house.
This phone shown below is $ 7.00 / month with month-to-month terms.
