Category Archives: featured

Managing Business Communications and Remote Employees

Managing Business Communications and Remote Employees
The Evolution of Remote Workers.  A few years ago companies were struggling to find work-from-home solutions for remote workers.  Today, it is common to have remote workers. Built from the ground up, we can deliver a working solution within 48 hours from the initial time of request to a fully functional phone system in the…
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Making Sound Phone System Decisions

Making Sound Phone System Decisions
As a business owner, you’ve probably followed bad advice from someone.  You have come to know that although their intentions may have been good, their perspective of what your business needed was based upon their experience, knowledge, and profit motive. Their recommendations may benefit them far more than they benefit your business. The wisdom here:…
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Update Needed To Your Business Phone System

Update Needed To Your Business Phone System
If you are driving a car you would probably recognize warning signs, that is, if you are looking for them.  The warning signs would caution you to take action.  If you do not act, then you may find yourself running into bicyclists, a farm animal, or an intersection ahead.  The warning signs are there for…
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Does Your Phone System Offer Callback?

Does Your Phone System Offer Callback?
Craig Borowski with Hello Operator wrote a very interesting article about the callback feature available to businesses. We've all had some experience with a callback. It is when the auto-attendant says that "Your estimated wait time is X, would you rather us call you back?" According to the survey that Hello Operator conducted the majority of…
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